App / Mobile
lk688 is committed to being clear about what data we collect when you use your account, make a deposit via bKash or Upay, or contact our support team. This policy explains your rights, what we store, and how to reach us if you have questions — access depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you choose, such as bKash or Upay. We also record transactional data tied to your wallet activity: deposit requests, withdrawal submissions, and account balance changes. This data is used to operate your account, process payments through the mobile wallet rails you select, and respond to support queries you raise through our published contact routes. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules in the regions where we operate. You may request a summary of the data we hold on your account by contacting our support team directly. We do not sell your personal information to third parties. Cookies and session data collected during your browsing session are used to keep you signed in and to remember your account preferences across visits. The scope of this policy and your rights under it depend on your local law and the eligible regions in which access to lk688 is permitted.
Transaction references tied to bKash deposits are stored against your account wallet record.
Upay payment data is logged for transaction verification and account reconciliation purposes.
Registration details, session history and support correspondence are retained per applicable regional rules.
Session cookies maintain your signed-in state and account preferences during and between visits.
This policy governs data we collect and process directly through lk688. It does not extend to third-party services you reach from our platform, including payment processors, game content studios, or external links. Understanding the boundary helps you know where to direct a data query.
Data collected when you log in, update your profile, or change your account password falls within this policy. We control and are responsible for this data.
Payment records for bKash and Upay deposits and withdrawals processed through our cashier are covered here. The payment provider's own privacy terms also apply on their side.
Browsing behaviour on lk688 pages — which sections you visit, how long you spend in the lobby — is captured in session data covered by this policy.
Game studios, external payment networks and any linked sites operate under their own privacy policies. lk688 is not responsible for data handling outside our platform.
You have concrete actions available to you under this policy. If you want to see what personal data we hold, you can submit a data access request through our support channel and we will respond with the information on file. If any detail is incorrect — a contact number, an email address, or a payment method reference — you can ask us to correct it and we will update the record once we verify your identity. If you believe your data has been handled in a way that does not match this policy, raise it with our support team directly. We treat these queries as priority items. For account closure requests, contact support and ask for the account deletion process; we will explain what data is retained after closure and for how long, in line with the rules that apply to your eligible region. All requests are handled through the support routes published on this site — no third-party form or external portal is required.
Submit a data access request via our support contact to receive a summary of the personal information held on your account.
Contact support to update an incorrect name, email, phone number or payment reference. Identity verification is required before changes are applied.
If you believe your data has been mishandled, contact our support team directly. We treat these as priority queries and respond through the same channel.
Ask support for the account deletion process. We will confirm what is retained post-closure and the applicable retention period for your region.
For any privacy-related question, data access request, or correction query, use the contact routes published on this site. We do not operate an external privacy portal — all queries go through the same support channels available to account holders.
Open the chat widget from any page while signed in to your account. State that your query is a privacy or data request so the team can route it correctly.
Send your data access or correction request to the support email address listed in your account's help section. Include your registered contact detail for verification.
The Help section inside your signed-in account lists current contact options and explains the steps for submitting a formal data query.
We apply access controls to your account data so that only authorised processes and support staff handling a verified query can view your personal records. Session tokens expire after inactivity and are not shared across devices without a fresh login.
Account and transaction records are stored on secured infrastructure. Retention periods follow the rules applicable to the eligible regions in which lk688 operates.
We use session and preference cookies. You can manage cookie settings through your browser; disabling certain cookies may affect how your account session behaves.
Password changes and sensitive account updates require identity verification. If you notice unexpected activity, contact support immediately through the live chat or email route.
When this policy changes, we post the updated version on this page. Continued use of your account after a posted update indicates acceptance of the revised terms.
Below are the questions we hear most often about how lk688 handles account data, cookies and your rights under this policy.
We collect the details you enter during registration — name, contact information and your chosen payment method such as bKash or Upay. We also record transaction data and support correspondence tied to your account. Access to this data depends on your local law and eligible region.
Submit a data access request through our live chat or support email, both listed in the Help section of your signed-in account. We will respond with the personal information on file once we verify your identity. No external portal is needed.
Yes. Contact our support team and specify which detail needs updating — email address, phone number or payment reference. We require identity verification before applying any change to keep your account secure.
We do not sell your personal information. Payment processors like bKash and Upay receive only the data needed to complete a transaction. Game content studios do not receive your personal account data. Each third party operates under its own privacy terms.
We use session cookies to keep you signed in and preference cookies to remember your account settings. You can manage or block cookies in your browser settings. Disabling session cookies may prevent your account from staying logged in between pages.
Contact support to start the account closure process. We will explain which records are retained after closure and for how long, in line with the rules that apply to your eligible region. Not all data is deleted immediately upon closure.